Safe, Reliable, Gentle

Privacy Policy for Gentle Medical Transport Services

This privacy policy describes how Gentle Medical Transport Services (refered to here as “Gentle Medical”) collects, uses, and discloses personal information when you visit or use our website.

What personal Information does Gentle Medical collect?

Gentle Medical does not routinely collect any identifiable personal information, such as your name, address, email address, phone number, or credit card information on our own website, other than your IP address and browser type.

If you complete a Contact Form or Job application form on the Gentle Medical website, we collect your name, phone number, and email address. That information is sent to our company email account and stored on our website for 15 days. After 15 days, the information is automatically deleted.

What personal information does Qryde collect?

We use a third-party application called Qryde to schedule our rides. QRyde maintains its own database and secures its site in a completely separate location that Gentle Medical cannot access.

When you complete the form to request a ride on the Gentle Medical website, the personal information that you enter goes directly into the Qryde application. If you create an account on the QRyde application, it stores your personal information, such as your name, address, phone number, email address, and payment information, in the Qryde app..

Gentle Medical is not responsible for and has no control over QRyde’s privacy practices. You can learn more about their privacy policies here.

What information does Google Analytics 4 collect?

Gentle Medical also uses a third-party application called Google Analytics 4 (GA4) to analyze trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use.

GA4 collects cookies and IP addresses from Gentle Medical website visitors. Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies can be used to remember your preferences, such as your login status and language settings. They can also be used to track your browsing activity on a website.

How do we protect your information?

Gentle Medical takes reasonable steps to ensure the security of our website and prevent unauthorized access to it.

Changes to this privacy policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us at [email protected].